Thursday, January 18, 2007

The Importance of Penmanship...

I ran across another interesting article.,8599,1578074,00.html
It has been documented that doctors:
1. do make mistakes
2. their mistakes kill people

1. everyone is accountable
2. the Internet is leveling the playing field of accountability
3. penmanship DOES count...

1 comment:

KateGladstone said...

As a handwriting instruction/improvement consultant (a business I started because I have dysgraphia and I needed to remediate *my* *own* handwriting), I've had A LOT of encounters with MDs' poor penmanship.

Among the hospitals that call me in to prevent medication errors (by
giving handwriting classes to the doctors), a fairly high percentage
claim to have "computerized everything" 1 or 2 or 5 or more years ago
… yet they still have handwriting problems, because of a crucial 1% to 5% of handwritten documentation that just won't go away.

Doctors in "totally computerized" hospitals still scribble Post-Its to
slap onto the walls of the nurse's station, still scrawl notes on the
cuffs of their scrubs during impromptu elevator/corridor conferences
with colleagues … and, most of all, doctors with computer systems
often have the ward clerks operate the computers, use the Net, or
whatever: working, of course, from the doctors' illegible handwriting.
Bad doctor handwriting, incorrectly deciphered by ward clerks using the computer for any purpose, thereby enters the computerized medical record.

And what happens when disasters knock out a hospital's network? More than one hospital, during Hurricane Katrina, lost its generator, its electric power — and therefore its computer system — for the duration.

Even the computer-savviest staffers in the disaster zone had to use pens. Let's hope they wrote legibly.

Kate Gladstone - Handwriting Repair -